Battery Assurance

Help And Support

1Why Should I Buy an Extended Warranty for my car battery from Battery Assurance?

The cost of your car battery repair is no longer covered after the expiration of your OEM (original equipment manufacturer) warranty. An extended warranty from Battery Assurance ensures your peace of mind by giving an extended cover of 1 year on your car battery at just 10% of the cost of buying a new battery.

2What does an extended warranty of car battery covers?

Extended warranty covers the cost of replacement or repair of the battery. Once the OEM warranty expires, the extended warranty extends the warranty period of batteries by 1 year with complete protection.

3What is battery rejuvenation/revival?

After 3-4 years of battery's useful life, 80% of Lead Acid batteries die prematurely due to sulphation. With our electro-chemical rejuvenation process, we de-sulfate the battery without opening it. It is a pollution-free and affordable solution to extend the life and enhance the performance of all types of lead-acid batteries.

4What is boost charging service from battery assurance?

When a battery becomes deeply discharged, it does not take charging current from the inverter or UPS. In such cases, the battery requires boost charging to achieve optimum voltage. We provide on-spot boost charging services using our special boost chargers.

5What is an equalization charging service?

Equalization of the battery is done by adjusting the acid gravity and voltage-current in each cell. It is done with specialized equipment by our highly trained engineers.

6What is a battery health checkup from battery assurance?

Battery health checkup is carried out by our specialized engineer using specific tools. We determine the state of charge, state of health and predict its balanced life by doing the health checkup.

7What is a refurbished battery by battery assurance?

A refurbished battery is a used battery, whose life is extended and performance is enhanced using our proprietory Electro-chemical battery rejuvenation process. Such batteries are refurbished and repackaged to be sold as used batteries with a 1-year warranty. Such batteries are stored at all our franchisee service clinics. If a customer orders a refurbished battery, it will be delivered to him by our franchisee.

8What are the types of batteries do you cover in AMC?

We provide AMC on all types of lead-acid batteries of any make, application or capacity.

9Why should I buy an extended warranty for my two-wheeler battery from Battery Assurance?

The cost of your two-wheeler battery repair is no longer covered after the expiration of your OEM (original equipment manufacturer) warranty. An extended warranty from Battery Assurance ensure your peace of mind by giving an extended cover of 1 year on your two-wheeler battery at just 10% of the cost of buying a new battery.

10Why should I buy an extended warranty for my inverter battery from Battery Assurance?

The cost of your inverter battery repair is no longer covered after the expiration of your OEM (original equipment manufacturer) warranty. An extended warranty from Battery Assurance ensures your peace of mind by giving an extended cover of 1 year on your inverter battery at just 10% of the cost of buying a new battery.

11Why should I buy an extended warranty for my solar battery from Battery Assurance?

The cost of your solar battery repair is no longer covered after the expiration of your OEM (original equipment manufacturer) warranty. An extended warranty from Battery Assurance ensures your peace of mind by giving an extended cover of 1 year on your solar battery at just 10% of the cost of buying a new battery.

12Why should I buy an extended warranty for the battery of my UPS from Battery Assurance?

The cost of your UPS battery repair is no longer covered after the expiration of your OEM (original equipment manufacturer) warranty. An extended warranty from Battery Assurance ensures your peace of mind by giving an extended cover of 1 year on your UPS battery at just 10% of the cost of buying a new battery.

13Why should I get a battery rejuvenation/revival from battery assurance?

Battery rejuvenation can help you save up to 80% Cost that you going to spend on buying a new battery.

14What are the benefits of boost charging?

The battery starts accepting the charge from the regular equipment after boost charging.

15What are the benefits of equalization charging?

Periodic equalization charging improves the performance and life of the battery.

16What are the benefits of getting a battery health checkup from battery assurance?

Based on our health checkup report, battery users can claim warranty from OEM or get the battery repaired or revived from Battery Assurance.

17Why should I buy a refurbished battery from battery assurance?

The cost of a refurbished battery is half that of the new battery and it comes with a 1-year replacement warranty.

18Why should I get a battery AMC from battery assurance?

Battery Assurance offers AMC services, in which our experienced engineer will do preventive maintenance of your battery quarterly in a year to extend the performance of the battery.

19What does an extended warranty for the two-wheeler battery cover?

Extended warranty covers the cost of replacement or repair of the battery. Once the OEM warranty expires, the extended warranty extends the warranty period of batteries by 1 year with complete protection.

20What does an extended warranty for the inverter battery covers?

An extended warranty covers the cost of replacement or repair of the battery. Once the OEM warranty expires, the extended warranty extends the warranty period of batteries by 1 year with complete protection.

21How can I claim the extended warranty?

In case of battery failure during the extended warranty period, you can claim your warranty either by calling our customer service or writing to us at [email protected]

22Can I buy a single warranty cover for multiple car batteries?

No, you have to buy an extended warranty for each battery as it is linked with the battery serial number. However, if you are a fleet owner, we can provide you a corporate discount.

23How long can a car battery be eligible for an extended battery?

You can get an extended warranty for your car battery if it is under the age of 24 months from the date of purchase. For batteries beyond 24 months of age, we are not providing an extended warranty.

24Will I get any warranty on revived/rejuvenated batteries?

Yes, you will get a one-year warranty on a rejuvenated battery.

25How many visits will be there in a year?

This is an on-call service.

26Can I get a refurbished battery in exchange for my old battery?

Yes, when you buy a refurbished battery you can give your old faulty battery in exchange. The scrap value of your old battery will be deducted from the price of a refurbished battery.

27Does Battery Assurance provide AMC for multiple batteries?

Yes, Battery Assurance provides AMC services for any number of batteries, wherein the AMC charges are calculated based on the number of batteries.

28How can I claim the extended warranty?

In case of battery failure during the extended warranty period, you can claim your warranty either by calling our customer service or writing to us at [email protected]

29Can I purchase an extended warranty for my old inverter battery?

Yes, you can purchase an extended warranty for an old inverter battery before the date of expiry of its original manufacturer's warranty. An extended warranty will start from the date of expiry of the original warranty. (Original warranty does not cover the period of pro-rate buy-back warranty)

30What does an extended warranty for the solar battery covers?

An extended warranty covers the cost of replacement or repair of the battery. Once the OEM warranty expires, the extended warranty extends the warranty period of batteries by 1 year with complete protection.

31Can I buy a single warranty cover for multiple UPS batteries?

No, you have to buy an extended warranty for each battery as it is linked with the battery serial number.

32How many visits are covered in battery rejuvenation/revival services?

There are no visits required. The battery is rejuvenated in our battery service clinic using advanced technology and machinery.

33Does the warranty come with a refurbished battery?

Yes it comes with 1 year replacement warranty.

34How many visits are covered in Battery AMC services?

In a year, there will be quarterly visits by our engineer for AMC services.

35Can I buy a single warranty cover for multiple two-wheeler batteries?

No, you have to buy an extended warranty for each battery as it is linked with the battery serial number. However, if you are a fleet owner, we can provide you a corporate discount.

36How can I claim the extended warranty?

In case of battery failure during the extended warranty period, you can claim your warranty either by calling our customer service or writing to us at [email protected]

37Can I purchase an extended warranty for my old solar battery?

Yes, you can purchase an extended warranty for an old solar battery before the date of expiry of its original manufacturer's warranty. An extended warranty will start from the date of expiry of the original warranty. (Original warranty does not cover the period of pro-rate buy-back warranty)

38Will there be any inspection of the UPS battery before taking an extended warranty?

No physical inspection is required for batteries less than a year old. Batteries that are more than one year old, our engineer may visit for a physical inspection free of charge.

39Does battery AMC services cover battery rejuvenation/revival?

No, it does not cover battery rejuvenation/revival. If any battery is found weak during AMC, the customer will be advised to go for battery rejuvenation at an additional cost.

40How long can a two-wheeler battery be eligible for an extended warranty?

You can get an extended warranty for your two-wheeler battery if it is under the age of 24 months from the date of purchase. For batteries beyond 24 months of age, we are not providing an extended warranty.

41Can I buy an extended warranty for my inverter battery for multiple years?

Yes, you can buy an extended warranty for multiple years.

42Can I buy a single warranty cover for multiple solar batteries?

No, you have to buy an extended warranty for each battery as it is linked with the battery serial number.

43What does an extended warranty for the UPS battery covers?

An extended warranty covers the cost of replacement or repair of the battery. Once the OEM warranty expires, the extended warranty extends the warranty period of batteries by 1 year with complete protection.

44Can I buy an extended warranty for my two-wheeler battery for multiple years?

Yes, you can buy an extended warranty for multiple years.

45How long can an inverter battery be eligible for an extended battery?

You can get an extended warranty for your inverter battery of any age. It will just affect the premium of the extended warranty. The older the battery, the higher will be the premium.

46Can I buy an extended warranty for my solar battery for multiple years?

Yes, you can buy an extended warranty for multiple years.

47How can I claim the extended warranty?

In case of battery failure during the extended warranty period, you can claim your warranty either by calling our customer service or writing to us at [email protected]

48Can I buy a single warranty cover for multiple inverter batteries?

No, you have to buy an extended warranty for each battery as it is linked with the battery serial number.

49Will there be any inspection of the solar battery before taking an extended warranty?

No physical inspection is required for batteries less than a year old. Batteries that are more than one year old, our engineer may visit for a physical inspection free of charge.

50Will there be any inspection of the battery before taking an extended warranty?

No physical inspection is required for batteries less than a year old. Batteries that are more than one year old, our engineer may visit for a physical inspection free of charge.

51Will there be any inspection of the inverter battery before taking an extended warranty?

No physical inspection is required for batteries less than a year old. Batteries that are more than one year old, our engineer may visit for a physical inspection free of charge.

52Can I avail the extended warranty service of the inverter battery if I relocate to a new address?

Yes, the extended warranty is valid in any part of India. However, it is advisable to inform the company before relocating.

53Can I avail the extended warranty service if I relocate to a new address?

Yes, the extended warranty is valid in any part of India. However, it is advisable to inform the company if you are relocating.